WELCOME TO OUR PATRONS WITH DISABILITIES
ACCESSIBILITY
The Orleans Parish Civil District Court welcomes our patrons with disabilities and wishes to publish our commitment to making court employment opportunities, programs and services accessible to all persons. Any person wishing to request an accommodation in order to participate in our employment process or court proceedings should utilize the ADA Accommodations Request Form,
ADA_Accommodations Request Form .
Procedures for Non-Employee Users of Court Facilities, Programs, or Activities
1. Patrons conducting business at the Court, requiring accommodations should submit a written request or complete the accommodation request form and send it to the ADA Ombudsman, Judicial Administrator's Office, 421 Loyola Ave., Ste. 321, New Orleans, LA 70112. The ADA Ombudsman may also be contacted at (504) 407-0370, or through email, mcollins@orleanscdc.com.
2. Patrons conducting business at First City Court, requiring accommodations should submit a written request or complete the accommodation request form and send it to the First City Court ADA Ombudsman, Chief Deputy Clerk Ms. Lisa M Bridges, 421 Loyola Ave., Room. 201, New Orleans, LA 70112. The First City Court ADA Ombudsman may also be contacted at (504) 407-0401, through email, lbridges@orleanscdc.com, or fax at (504) 592-9281.
3. Patrons conducting business at Second City Court, requiring accommodations should submit a written request or complete the accommodation request form and send it to the Second City Court ADA Ombudsman, Chief Deputy Clerk Ms. Dacia Smith, 225 Morgan Street, New Orleans, LA 70131. The Second City Court ADA Ombudsman may also be contacted at (504) 407-0435, through email at daciasmith@orleanscdc.com, or fax at (504) 366-2970.
4. When an accommodation request is received, the Ombudsman will confer with the individual requesting the accommodation and the manager of the area where the accommodation is needed to discuss and evaluate the effectiveness of the accommodation.
5. The Ombudsman will help coordinate provision of the requested accommodation or, with the approval of the Chief Judge, a suitable and effective alternative may be offered in the event that the original accommodation requested is not feasible.
7. The Ombudsman shall contact the requestor to offer the accommodation. A record of the requestor’s response is made. If the requestor rejects the accommodation offered, he/she is notified of the right to file a complaint in the manner outlined below.
Procedures for Job Applicants
1. All accommodation requests (preferably written) shall include a description of the accommodation sought, along with a statement about the impairment that requires such accommodation. Additional information about the qualifying impairment may be requested if it is deemed necessary.
2. The ADA Ombudsman or designee will confer with the applicant, evaluate the request, and arrange for the provision of the requested accommodation. If provision of the accommodation requested is not feasible, with the approval of the Chief Judge, a suitably effective alternative may be substituted.
3. The job applicant shall be notified of the accommodations which will be made. If the accommodation offered is rejected, he/she shall be advised of the right to file a complaint in the manner outlined below.
COMPLAINTS
Individuals with disabilities (non-employees) who believe they have been discriminated against with regard to access to employment, services, programs, or activities at the Orleans Parish Civil District Court may file a complaint with the Court’s ADA Compliance Coordinator/Complaint Processing Officer at: 421 Loyola Ave. Ste. 321, New Orleans, La. 70112. The telephone number is (504) 407-0370 and email is mcollins@orleanscdc.com. Upon receipt of a complaint, the ADA Ombudsman shall review the complaint, notify the Chief Judge and propose a resolution. The approved resolution shall then be communicated with the complainant.